Privacy Policy
In accordance with the Regulation (EU) 2016/679 (General Data Protection Regulation), this privacy policy (“Policy”) describes the privacy practices of Studentfinance, S.L., a company incorporated and duly existing under the laws of Spain and filed with the Companies Registry of Madrid, with Spanish tax number B-88333521 (“StudentFinance”) with respect to information relating to you that you or third parties provide directly to StudentFinance or through our website.
StudentFinance reserves the right at its sole discretion to update the Policy. We will place any updates on this website. Mydra is a trading name of StudentFinance. Hereafter, reference to StudentFinance includes Mydra and other trading names that may come into operation.
Personal information
The personal information we may collect from you, when applying for offered services or when voluntarily completing a customer survey or providing feedback through our website, includes: your name, email address, home address, phone number, demographic information, credit reports, payment details, and identification credentials. In addition, we may collect information about your device automatically each time you visit our website, such as your IP address, type of web browser, or cookie information (see the Cookies section below).
As we work closely with third parties, including and not limited to potential or current educational institutions and your potential, current, or former employers, as well as credit bureaus and or other public authorities, we may also receive your personal information indirectly from them.
How we use and share information
We use your personal information for the following purposes:
- To process your applications for the services offered.
- To communicate with you regarding the services offered and about our products and other related services.
- To give information to partner schools, training programs, higher education institutions, educational institutions, credit bureaus, and employers.
For administrative purposes, for example, to trace you when necessary, prevent criminal activity or prevent fraud, and prevent money laundering.
We reserve the right to share information with third parties as follows:
- Service Providers: We may share information with service providers that help us perform certain functions.
- Partner schools, training programs, higher education institutions educational institution, credit bureaus, and employers.
- Affiliates: we may share information with other companies under our control.
- As required by Law, we will share information where we are legally required to do so and to protect our legal rights.
- Third parties for research purposes.
For how long will your personal information be stored?
The personal data provided will be kept as long as it is necessary for the purpose for which it were collected or for the years necessary to comply with the legal obligations.
Your rights
Your personal information is protected under data protection law, and you have the following rights, which you can seek to exercise for free:
- Right of access: you have the right of access to information that we hold about you upon request.
- Right to rectify your personal information: if you discover that the information that we hold about you is wrong or incomplete, you have the right to rectify the information or to request StudentFinance to complete information you believe is incomplete.
- Right to erasure: subject to certain conditions, you have the right to be forgotten, by deleting the information about you.
- Right to restriction of processing: In some cases, you may have the right to have the processing of your personal information restricted. You have the right to ask us not to use your information for marketing purposes. We will ask for your consent to use your information for these purposes when we collect it.
- Right to object to processing: You may object to the processing of your personal information (including profiling) when it is based upon our legitimate interests. You may also object to the processing of your personal information for direct marketing (including profiling to the extent it relates to direct marketing) and for the purposes of statistical analysis.
- Right to data portability: You have the right to move, copy, or transfer your personal information.
- Right related to automated decision making, including profiling.
If you seek to exercise your rights, have any questions about our Policy, or if you have any comments, please contact us using the details below: legal@studentfinance.com. Should you wish to report a complaint or if you feel that StudentFinance has not addressed your concern satisfactorily, you may contact Agencia Española de Protección de Datos. at: www.agpd.es
Cookie Policy
The cookies
A cookie is a file that is downloaded to the user's computer, smartphone, or tablet when accessing certain web pages to store and retrieve information about the navigation that is made from that service. By visiting our website, you agree to us placing cookies on your device and accessing them when you visit the website in the future. For further information, visit www.allaboutcookies.org
What type of Cookies do we use?
This website uses Google Analytics, a web analytics service provided by Google, Inc
Google Analytics uses cookies to help us analyse how users use our website. The information generated by the cookie on your use of the website (including your IP address) will be directly transmitted to and stored by Google on its United States servers. Google will use this information on our behalf to monitor the pathway of your use of the site, compile reports on website activity, and provide other services relating to website activity and Internet usage.
Google may transmit this information to third parties when required by law, or when said third parties process the information on behalf of Google. Google will not associate your IP address with any other data held by Google.
More information at https://www.google.es/intl/es/policies/technologies/cookies/.
How to deactivate Cookies
You can refuse the processing of data or information by rejecting the use of cookies by selecting the appropriate configuration of your browser. However, if you do so, you may not be able to use the full functionality of this website. By using this website, you consent to the processing of information about you by Google in the manner and for the purposes indicated above.
If you do not wish to be tracked by cookies, Google has developed a supplement that you can install in your browser: https://tools.google.com/dlpage/gaoptout?hl=en-GB
How we use and share information